Infrastructure Sourcing

Citihub has in-depth experience of some of the financial services industry's biggest and most complex IT infrastructure outsourcing deals. The industry has many good and bad examples of sourcing but Citihub believes that, when executed well, outsourcing for selective infrastructure towers can deliver real advantages in business innovation, financial savings and operational performance.

Sourcing Strategy
Getting your sourcing strategy right is crucial to your ongoing success. Citihub helps guide its clients through discovery of their own baseline environments, conducts benchmarking against internal and external competition, and helps build realistic goals, objectives and business cases. With the facts to hand you can make an informed decision about sourcing, insourcing, changing provider or improving the performance of an existing relationship.

Citihub’s deep knowledge of the financial services industry and of the sourcing landscape means we can construct a strategy and approach that is appropriate to the client. We believe that one size never fits all and that success depends on a strategy that business stakeholders support. 

>> $1bn telecoms outsourcing deal yielding 25% savings (case study)

IT outsourcing advisory
Citihub has a range of sourcing processes each of which is designed to meet the clients requirements. From rapid execution for product selection to in-depth ITT processes for major service procurements our toolsets provide structure and deliver value. Each process is structured around strong governance, clearly defined business cases, and careful control of suppliers. 

>> Rescue of provider-led server transformation (case study)

Offshoring
Global companies, by nature, have to operate in many geographies and economic pressures drive the need for IT to search for pools of resource in locations with high quality and labour arbitrage opportunities, whether viewed as being ‘nearshore’ or ‘offshore’. Citihub has helped clients to build nearshore and offshore centres for infrastructure services and application development in multiple regions and source effective facilities and resource from 3rd party suppliers.

Our insight from this experience can help you address the challenges of operating model design, vendor selection, accurate budget forecasting and issues with stabilising remote resource pools e.g. from wage inflation.

Accelerated Vendor Discovery
AVD is a flexible process developed by Citihub in response to our clients’ desires for rapid selection of technology products and services. It centers around structured vendor workshops which help clients evolve their solution to best match requirements to market capabilities. It removes the need to construct a formal RFP in advance so allowing the client to launch straight into a deeper understanding of industry capabilities and the feasibility of a sourced solution.

>> £20m cost avoidance aided by remote desktop product selection (case study)

>> Selection of middleware messaging product (case study)